How to Make an Online Quiz in 6 Simple Steps

Reasons to Include Online Quizzes in Your Training Program

  1. Quizzes allow you to keep track of your employees’ progress and let you see what’s been learned and what hasn’t.
  2. Creating a quiz, as well as taking one, doesn’t take too much time. That’s perfect because you have to be fast if you want your training to be effective. Did you know that people forget an average of 70% of what they’ve learned within 24 hours?
  3. Quizzes enable learners to retain new information in long-term memory.
  4. Testing drives learners’ understanding, motivation, and engagement. Achievements on quizzes create deeper engagement with your content.
  5. Quizzes also produce data that can be used to help identify gaps in your training, and help you improve your content.
  6. You don’t need a classroom environment for testing. Learners can take online quizzes wherever they are, according to their schedule.

Questions to Ask Before You Create an Online Quiz

  • Do they have experience in online learning?
  • What levels of computer literacy do they have?
  • Are they supposed to take quizzes on PCs or more likely to study on mobile devices?
  • Are there any people with visual or hearing impairments?
  • What types of questions are most relevant for the audience?

A Step-By-Step Walkthrough:

  1. Reinforcement Quizzes help consolidate and force a review of the training material. They are usually included at regular intervals (end of module or chapter) for practice and data collection. There are usually no specific requirements: no time limits, no penalties for incorrect answers. The learner has several attempts to give a correct answer; after each error, there’s an explanation why the answer is incorrect.
  2. Assessment Quizzes help check employees’ knowledge. These typically have set time limits and one attempt to answer, no explanation for errors. The quiz shows how useful the course or the entire training program was for your employees — what, in fact, they have learned from it.

Step 2. Choose the Types of Quiz Questions

  1. True or False — The learner should determine if the statement is true or false. This is the simplest question type.

Step 3. Make Good Questions

  • Don’t overcomplicate. Questions should be simple and clear. Avoid writing long complex sentences. A sentence shouldn’t be more than 20 words long.
  • Try to avoid using negatives in your questions and answers. For example: “Which of the following is NOT a result of hydrogen bonds?” Such questions are often confusing. However, a judicious use of this approach can keep your learners on their toes. When you do use it, consider writing the negative particle in capital letters or bolded text so the learner doesn’t miss it.
  • Don’t use imprecise descriptors like “approximately,” “any,” “at least,” etc. “What is the approximate value of the constant ‘pi’ π?” “Um, about three?” Asking inaccurate questions increases the chances of getting inaccurate answers — well-written questions will (hopefully) elicit well-written answers. For example, “Express the constant π to the nearest 3 significant figures.” “3.14.”
  • Begin open-ended questions with the words “what,” “how much,” “when,” “how,” and “why.”
  • Avoid unnecessary hints that allow the learner to deduce the correct answer from the context. This may show certain agility of mind — which is certainly positive — but it doesn’t help you assess knowledge of that specific topic.

Step 4. Work Out Answer Options

  • Make all response options clear and concise. There’s no reason to have multi-paragraph answers.
  • Keep answers and distractors the same structure and length. Any inconsistencies in grammar and language choice can provide unwanted clues to the correct answer.
  • Don’t constantly rely on answer options like “none of the above” and “all of the above” — especially on multiple-choice questions.
  • Avoid options where users’ answers can be counted “incorrect” by mistyping or misspelling the answer, such as “Chicago” and “chicago” or “Carroll” and “carroll.” After all, if the employee types in the right word but uses the wrong case, the final score will be biased if the quiz is case sensitive.
  • Ensure that your answers are absolutely correct and distractors are definitely incorrect. Any inaccuracy with either the subject or the phrasing of the response options will confuse your learners.

Step 5. Decide on Quiz Properties

Quiz scoring

Randomly distribute questions

Time limits

Number of attempts



Step 6. Add Voice Over and Design Questions

Question design

Voice over

When to Run Quizzes

  • After each course. There should be a final test at the end of each course. Otherwise, how will you measure your employees’ training results?
  • After each training program that includes a set of courses on a specific topic. This is a kind of post-training. The outcomes can show how well employees can turn knowledge into action.
  • For certification. Quizzes show employees’ retained knowledge. You can reuse a final test from a learning course for this purpose or create a new one.
  • Before training. The results will paint a clear picture of what learners already know. You can use this data to set a direction for a course or an entire training program.



Digital Marketing Specialist at iSpring Solutions

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