Web-Based Training for Employees: What, Why, and How?

  • What web-based training is
  • Why web-based training is replacing traditional learning
  • How to develop web-based training
  • Common use cases for web-based training
Web-based training demands 40–60% less employee time than traditional learning.

What Is Web-Based Training?

Types of web-based training

Benefits of Web-Based Training

Flexibility

Cost-effectiveness

Higher learning potential

Effective across all disciplines

How to Develop Web-Based Training

Step 1. Set learning goals

Use the “SMART” approach to easily visualize your learning goals and how you will work towards them.

Step 2. Understand your audience

Step 3. Build an effective team

  • Stakeholders. They visualize and initiate the project, and therefore, are involved in the web-based training development process every step of the way, making critical decisions to ensure the project stays on course. As such, they usually hold positions of authority, such as department managers, training managers, and even CEOs.
  • Project managers. They focus more on the logistics of web-based training. They look at the project from a systemic viewpoint and plan the process from beginning to end, breaking it down into milestones and assigning the deliverables to relevant team members. They’re not involved in the actual web-based training development; rather, their hands are tied with keeping the team on-track while minimizing costs, maximizing benefits, and reducing the risk of failure.
  • Subject matter experts (SMEs). These knowledge specialists draft or provide raw content for your course developers (i.e., instructional designers). As their knowledge and skills are highly specialized, instructional designers often call upon them for their expertise or clarification.
  • Instructional designers (IDs). IDs are the architects of learning experiences, and thus, have a wide array of decisions to make about how the course will be delivered. Being well-versed in adult learning and course design theories, they help determine the learning goals, create the training materials, and develop the course.
  • LMS administrators. LMS admins come into the picture post-training development. At this point, the training program has already been delivered to the employees, and the admin’s role is to assign them their respective courses. Their role also entails adding new users and tracking trainee results. LMS admins might also liaise between technology experts and project managers to resolve any technical issues.

Step 4. Select Web-Based Training Software

  • Does it support synchronous and/or blended learning?
  • Is the LMS mobile responsive so learners can flawlessly access the content across multiple platforms/devices?
  • Will my employees be able to do their training offline?
  • Is this LMS capable of “playing nicely” with my content?
  • Is it SCORM-compliant?
  • Does it have 24/7 live technical support?
Your employees can train on their desktop, tablet, or mobile devices.

Step 5. Create the right content

Storyboards clearly convey how your course will look, feel, and flow.
  • Help devise a clear plan for project management;
  • Place everything in sequence and paint a bigger picture;
  • Ensure that everyone’s working towards the same vision; and
  • Show previous and current revisions and suggestions.
iSpring QuizMaker offers 14 different quiz types for the ultimate flexibility.

Step 6. Test quality assurance

Web-Based Training Best Practices

  1. Onboarding. New employees have the widest knowledge gaps to fill. However, WBT can quickly bring them up to speed, thus reducing the costs associated with turnovers, retraining, and lower productivity.
  2. Sales training and customer support skills training. Sales representatives often have hectic schedules that involve a lot of travel. But if your business is not meeting its sales objectives, WBT is a flexible and cost-effective method of getting everyone back on track.
  3. Product knowledge training. Quickly and effortlessly keep your employees updated on new products or upgrades. With iSpring Learn, employees can train any time and on any device. This increases their closing capacity and reduces lost revenue due to poor training.
  4. Channel partner training. Keep your channel partners updated and informed about corporate standards regardless of their geographical location. Use WBT to give them the necessary tools to be successful channel partners.
  5. Compliance training. WBT enables you to keep your employees compliant with government or industry standards without disrupting regular business operations.
  6. Certification. LMSes can be set up to automatically issue certificates based on the completion of a pre-defined objective (assessments, interactive scenarios, modules, etc.).

The Bottom Line

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Digital Marketing Specialist at iSpring Solutions www.ispringsolutions.com

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Kseniya Ibraeva

Kseniya Ibraeva

Digital Marketing Specialist at iSpring Solutions www.ispringsolutions.com

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